Frequently Asked Questions

Most Asked Questions

How can I become a seller/vendor on Aminswears?

Click on the “my account” or “Seller Dashboard” on the top of the website and register as a vendor and follow the next steps which will be sent to your email.

Can I change my shipping address after I have purchased my order?

You can request for your order to be delivered to a different address within the same region or city, before your order is shipped. If you want to change the shipping address to a different region or city, we will have to cancel and repurchase your original order.

Do I Need A Account To Place Order?

Simply register within 1 minute or login with your Facebook account if you do not have an existing account. We will soon make provisions for ‘guest checkout’ later but buyers that choose this option will not be eligible for a return of the product if the need arises.

How do I Pay on Aminswears?

You can choose from the different payment methods available on Aminswears. Please find below the list of available payment methods:

  • PayPal (you don’t need to have a PayPal account, it accepts card)
  • Master Card | Credit Card (Stripe)
  • Cash on Delivery (NOT AVAILABLE FOR NOW)

Are all products on Aminswears original and genuine?

Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately removed from Aminswears

Please contact us if you think a product listed on our website does not meet these standards.

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If I prepaid for my item, can I still return it?

Yes. We will refund you 100% of the cost of the item plus your shipping fee. To find out more about our return and refund policy, please click here

Do I need to show any document when collecting my package/item?

1.    No. if the item is collected by the buyer at his/her address

2.     Yes. If the item is at a pickup station or at the post office. Any ID will be accepted

Will I receive all the items in my order at once?

You may receive items in your order separately because they are sold by different sellers and are shipped at different times..

Other Questions

Are there different sellers/vendors registered under Aminswears?

Yes. There are many sellers from all over the world selling on our website

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us a few hours after your order placement.

How do I place an order?

Shopping on Aminswears is easy! Once you have found the product you want to buy, just follow the steps below:

  • For customisable products, click on ‘select option’ to select the necessary options before the amount shows up. – Then click ‘add to cart’
  • For simple products just click ‘add to cart’ to add this product to your cart
  • Click on ‘VIEW CART and CHECKOUT’
  • Click on ‘Cart’ in the top right corner
  • Register an account or Login into your existing account by entering your Email and password
  • Enter your shipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us a few hours after your order placement.

How do I return my product?

Step 1: Log your return request

  1. Option 1: Go to Contact us and complete the form. After receiving your request, we will ask you to return the item.

Step 2: Pack your product

  • All items must be returned in their original packaging
  • Include all tags, accessories or gifts you received

Step 3: Return your product

  1. Ship your package to our office address (shipping charges will apply).

Are there any hidden costs or charges if I order from Aminswears?

There are no hidden costs or charges when you order from Aminswears. All costs are 100% visible at the end of the checkout process. You will be responsible for any bank charges charged on your account at the time of items purchase.

How can I track my order?

We will send you regular updates about the status of your order via emails and SMS. Once your order has left our warehouse, you can track its status by entering your tracking number and your the email here.

Why was my Credit/Debit Card declined?

If you experience trouble completing payment through debit/credit card, first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details

I found the package open and the product seal broken, what should I do?

You should always refuse to accept any open package, as we will not accept returns of electronics products unsealed (unless for defective reason). If you do accept such a package by mistake or find out it has been tampered with, please get in touch with our Customer Service Centre immediately at (+353) 89 965 3961

I missed my delivery. What happens next?

We will drop a message for you and the Item will be returned to the nearest pickup station or post office.

Will I be contacted before delivering my item?

This depends on your choice of shipping method. DHL express will usually call the buyer to confirm your availability and exact location before delivering the item.

Can my item be delivered to an office address?

Yes! Your parcel can be delivered to any address convenient for you. Just enter your preferred address as your ‘shipping address’ during checkout

How can I find a product on Aminswears?

Just type the name of the product or brand in our search bar at the top of the page and click Search. You can also click on store directory link at the bottom of any page which will show all the products categories and then search for items within that category.